Suki, LLC Privacy Policy

Effective Date: October 1, 2018

Suki, LLC (“we, us, or our”) respects your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers when they use this website, https://sukiskincare.com/ (“Website”), how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices. This Privacy Policy applies to all services offered by us on this Website. This Privacy Policy does not cover the information practices of third parties, including other companies that may advertise on this Website.

By using our Website, you consent to the terms of this Privacy Policy and our Terms of Use. Please review our Terms of Use here: https://sukiskincare.com/terms-of-use/.

INFORMATION WE COLLECT

We may obtain personal information about you from various sources. We may collect this information in connection with our social networking or mobile applications, or through automated means, using technologies such as cookies, web server logs and web beacons. See our Cookie Policy below for more information.

We also collect the information you choose to provide to us, including when you create an account on the Website, participate in an offer or promotion, sign up for newsletters, make a purchase on our Website, contact us, or use other services on our Website.

The types of personal information you may provide to us includes:

contact information (such as name, postal address, email address, and mobile or other phone number) 
age and date of birth 
gender 
username and password 
payment information (such as your payment card number, expiration date, delivery address, and billing address) 
your skincare concerns 
contact information for friends or other people you would like us to contact 
content you provide (such as photographs, articles and comments) 
information provided to us by social networks or mobile applications when you use one of our social networking or mobile applications (such as your name, profile picture, likes, location, friend list and other information described in the social networking application sign-up page, or your geo-location details when using one of our mobile applications).

Our products are available for sale in many stores, but personal information collected in these stores is not provided to us. This Privacy Policy does not cover data collection at our retail partners.

Do Not Track

We will not collect your information about your online activities over time and across different websites and therefore do not respond to Do Not Track (DNT) signals.

HOW WE USE THE INFORMATION WE COLLECT

We may use the information you provide to:

send you promotional materials or other communications 
provide services to you 
process your payment card transactions 
create and manage your online account 
respond to your inquiries 
communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers 
operate and communicate with you about our social networking or mobile applications 
operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions) 
determine whether you’ve visited us before or are new to the Website 
conduct market research and system administration 
comply with applicable legal requirements, relevant industry standards and our policies

We also may use the information in other ways for which we provide specific notice at the time of collection. We will keep the information we collect for as long as necessary to fulfill the purposes for which your personal information was collected

NEVADA ONLINE PRIVACY LAW

If you are a Nevada resident, you have the right to submit a request directing us not to make any sale of personally identifiable information we have collected or will collect about you.  We do not sell your personal information.  To request confirmation that we do not sell your personal information, please send an email to customerservice@sukiskincare.com with “Nevada Privacy Information” in the subject line of your message.

CALIFORNIA MINORS WHO ARE REGISTERED USERS

If you are under the age of 18, reside in California and are a registered user of the Website, you have the right to request that we remove content or information you posted on the Website.  Please send an email to customerservice@sukiskincare.com with “California Minors Content Removal” in the subject line of your message.  Please note that our removal of content or information you posted may not ensure complete or comprehensive removal of the content or information.

THIRD PARTY WEB ANALYTICS SERVICES/COOKIE POLICY

We may use third-party web analytics services on this Website. Such third-party web analytics service providers may include, but is not limited to, Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Website. The information collected through these means (including IP addresses) is disclosed to these service providers, who use the information to evaluate use of the Website.

Cookie Policy: A cookie is a small file placed on your device. We use cookies to keep track of your use and selections on our Website. We use this information to tailor the Website to your preferences and to improve our products and services on the Website. You can choose to accept or decline cookies but disabling cookies may prevent you from using our Website. To disable the Google Analytics cookies and any other third-party web analytics service provider’s cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. You may be able to opt out of Google Analytics tracking your behavior on our Website by following the instructions here: https://tools.google.com/dlpage/gaoptout/.

INFORMATION WE SHARE

We will not sell or rent your personal information to anyone. We will not disclose personal information we collect about you, except as stated in this Privacy Policy.

We may share your personal information with:

Third party service providers that perform services on our behalf based on our instructions. We will share your information with these third party service providers only as reasonably necessary for them to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, analyze web traffic, provide web hosting and marketing services, and operate and provide other services on our Website. 
Other third parties with your consent (e.g., some of our Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on this Website. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). If you would like information on these third-party advertising networks, please submit a request using the information below. You may see these advertisements on our Website and other websites. This process also helps us manage and track the effectiveness of our marketing efforts.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

ONLINE STORE

Our online store is hosted on Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you. We encourage you to review their Terms of Service, available at https://www.shopify.com/legal/terms and Privacy Policy, available at https://www.shopify.com/legal/privacy

YOUR RIGHTS AND CHOICES

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

EMAIL OPT-OUT

You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You may also opt out of receiving marketing emails from us by clicking here.

POSTAL MAIL OPT-OUT

You can ask us to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion. You also can request that we refrain from sending you promotional postal mail by contacting us as indicated below.

WITHDRAWING CONSENT

You may withdraw any consent you previously provided to us to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of the products or services offered on our Website.

REVIEWING, ACCESSING, UPDATING, AND MODIFYING PERSONAL INFORMATION

Subject to applicable law, you may have the right to review, request access to, and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. If you do not want to receive newsletters or communications concerning special promotions or our products and services, please send an email to customerservice@sukiskincare.com. If you would like to access or request a copy, correction, or deletion of the information we have collected from you, or object to or deny the processing of that information, please send an email to customerservice@sukiskincare.com.

DATA TRANSFERS

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy. If your information was originally collected outside of the United States, please note that your information may be transferred to the United States, and will be stored and processed securely there.

CHILDREN'S PRIVACY

We are a general audience website. This Website does not direct its content specifically at children under the age of sixteen. If you are under sixteen years of age, you may browse our Website. However, you may not provide personal information to us. This Website is not directed to children under the age of sixteen and we do not knowingly collect personal information from children under the age of sixteen on the Website. If we become aware that we have inadvertently received personal information from a visitor under the age of sixteen on the Website, we will promptly delete the information from our records.

HOW WE PROTECT PERSONAL INFORMATION

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We make sure that any third parties we may use to process your information also use appropriate security measures to protect your information. Your personal information will only be used in accordance with this Privacy Policy.

LINKS TO OTHER WEBSITES

Our Website may provide links to other websites for your convenience and information. Please note that once you click on such a link, you will have left our Website and should be aware that we do not have any control over third party websites. These websites may operate independently from us and may be governed by their own privacy notices or policies. We strongly encourage you to exercise caution and review their privacy policies before using their websites. We are not responsible for those websites’ content, any use of those websites, or the privacy practices of those websites.

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our privacy practices. We will post a prominent notice on our Website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy or data processing, if you would like to make a complaint, or if you would like us to update information we have about you or your preferences, please contact us by email at customerservice@sukiskincare.com or by telephone at 1-888-858-suki. You may also be able to refer a complaint to your local data protection regulator if you are not satisfied with the way we handled your complaint.